Summer Travel

Summer is in full swing, and we’re writing to you from the road. Here’s what we’ve been up to so far this summer.     It’s been a good traveling month for our field analysts, Nick, Mitch, Chris, and Ruth, with student housing and senior living studies in sunny states like Florida, Georgia, and North …

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Adversary or Customer – Two Views of Student Housing Management

Not only is student housing undergoing a paradigm shift in product design, but this shift is also being reflected in management.  The old paradigm is one of “punitive” management. Punitive management acts on some (sometimes all) of the following assumptions: Students are the adversary, not the customer. Start with the upper hand with a list …

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